The following are Quality Assurance, Control, and/or ISO 9000 related.
| A | B | C | D | E | F | I | L | M | N | O | P | Q | R | S | T | U | V |
| A | Top | Approved Supplier: A supplier considered by the company as being fully capable of delivering a quality product or service and who is formally listed as such on the approved supplier list. Approved Supplier List (ASL): A list of approved suppliers qualified to supply certain types of commodities (The ASL is a proprietary and confidential document.) Audit Log: The audit log is the document used for listing completed audits and corrective actions required of noncompliant quality system elements or products. Audit Schedule: The audit schedule is a list used for scheduling internal quality system and product audits on a yearly basis.
| B | Top | Bill of Material: List of all materiel required to produce the product.
| C | Top | Calibration: Comparison of a measurement standard or instrument of known accuracy with another standard or instrument to detect, correlate, report or eliminate, by adjustment, any variation in the accuracy of the item being compared. CAR: See Corrective Action Request. Central Storage: A storage location outside of the department where inactive records are stored. Classified and Proprietary Records/Information: Materiel whose handling, storage and access are defined and limited to in-house use; i.e., patented designs/schematics or unique technology. Commodity: A classification of procured products or services usually related by function or manufacturing process. Conditional Approval: Approval of a supplier for a limited time, quantity or product while further testing/evaluation is being performed or corrective action is being implemented and verified. Controlled Materiel: Finished products, subassemblies, component parts, and raw materiel used in the manufacture of Company products. Corrective Action (CA): CA is the preventive action taken to permanently remove the nonconformity or make improvements that are extremely effective towards factors of safety, cost and quality. Corrective Action Coordinator: The CA Coordinator is the cognizant employee, appointed by Quality Assurance, that control the issuance, response and timeliness of CAR's. Corrective Action File: The CA file contains completed CAR's and CA log sheets. The full log sheets from the CA log will have all of the CAR's listed on the individual sheet attached to the back in CAR number order. The CA log sheets will then be filed in date order. Corrective Action Log: The CA log is a consecutive listing of the status of CAR's issued. A separate log number will be kept for follow-up CAR's issued to recipients, recipient's supervisors and/or suppliers. Corrective Action Noncompliance Memo: The CA noncompliance memo is an in-house document that is sent to the recipient when the implementation of the CA--described by the recipient on the CAR---is not implemented by the implementation date. Corrective Action Request (CAR): A CAR is a written record of an observed nonconformity and of subsequent activities taken to prevent recurrence of that nonconformity. Corrective action requests are forms that are created by the Corrective Action Coordinator that requests individuals to correct nonconforming conditions. Even though the Coordinator creates all CAR's anyone in the company can initiate a CAR. Cost of Quality: Costs dedicated to or incurred that correct, validate, identify quality aspects of products and processes; i.e. Engineering Change Orders, inspections, audits, rework, and troubleshooting.
| D | Top | Departmental File: A storage location in the department where active records will be stored. Disaster File: A duplicate storage location for vital records remote and off-site from the original record.
| E | Top | End Item: The last level of assembly in a manufacturing process.
| F | Top | Facilitator: Facilitators are members of the Steering Committee that oversee Task Forces within their respective assignments. The assignments are decided upon by the Steering Committee based upon the Facilitator's expertise.
| I | Top | Implementer: An Implementer is the person chosen to implement or change a process. This person will be responsible to the Task Force Team Leader for the project's completion.
| L | Top | Lot Traceable Materiel: Materiel that is determined by the Development Engineer, Quality Assurance or the customer to require traceability by lot from raw material through its life cycle.
| M | Top | Management Information System (M.I.S.): This is the computer mainframe used for company transactions. Master Container: A container used to ship more than one end item. Materiel: Material used in manufacturing process to produce a product. Materiel Review Board (MRB): The MRB is a group of individuals selected from Q.A., Materiel, Manufacturing Engineering, and Research and Development (if needed) that have the responsibility to decide on the disposition of nonconforming materials. Measuring and Test Equipment: All devices used to measure, gauge, test, inspect or otherwise examine items to determine compliance with specifications. Metrology Laboratory: The company laboratory used for the calibrations, controls, certification, repair and maintenance of measuring and test equipment. Modify and Rework Orders: WO's that are created for special customer orders and/or for products returned to the Company (to be returned to supply). Move Order: The document generated upon receipt of materiel that identifies the materiel, provides routing, assigns a lot control number to buy out parts, and records the receive and reject quantities.
| N | Top | New Product: Generally considered a new design. However, design changes that effect "Form or Fit" of existing product structure are in this category. NIST: National Institute of Standards and Technology, formally National Bureau of Standards (NBS). Nonconforming Material (NCM): NCM is raw material, subassemblies and final assemblies which do not conform to, or deviate from, established standards for reliable form, fit or function and/or cosmetic acceptability. Nonconforming Material Form (NCMF): The nonconforming material form is a document which identifies material which is nonconforming. It is used to specify rework for both in-house and outside processed material. It is also used to submit material suspected to be scrap to the Inspection Department. Nonconformity: A nonconformity is a deviation from specified requirements such as drawings, specifications, and procedures. Nonconformities include system failures, product malfunctions, defective materials and equipment or inadequate documentation.
| O | Top | On-the-Job Training (OJT): On-the-Job Training that may be gained through experience or informal instruction from a lead or supervisor.
| P | Top | Pareto Diagram: A graphical means of presenting information in which groups of similar data are arranged in order of magnitude (largest to smallest). Precision: The quality of an instrument scale or readout being exactly or sharply defined or stated.
| Q | Top | Quality Reference Station: A binder or wall pocket that contains the procedures necessary for operation in the area in which it is located.
| R | Top | Remedial Action: Remedial action is the action taken to improve or bring a present nonconformity to a specified condition, usually to an appropriate conforming state while a corrective action follows. Retention Schedule: A retention schedule is a list of documents used within a specific department listing the retention period for each document.
| S | Top | Scrap: Scrap is material that has been found to be unfit for further processing.
| T | Top | Task Force: The Task Force is a group of volunteered individuals that solve problems and improve processes. Team Leader: A Task Force Team Leader is the person chosen by the Steering Committee to call and organize meetings and tasks. The Team Leader will assure that the Implementer meets scheduled goals. Tolerance: The allowable deviation from a specified or true value. Traceability: The ability to relate individual measurement results to national standards or nationally accepted measurement systems through an unbroken chain of comparisons.
| U | Top | Unit Container: A container used to ship one end item.
| V | Top | Vendor (Supplier): An individual or organization that enters into a contract to furnish specified products or services.
|